Terms of service
Terms of Service
Effective Date: 01 January 2025
1. Introduction
Welcome to T Bone.Pty Ltd. These Terms of Service govern your use of our services, including order
fulfilment for Amazon, Takealot, and other online stores. By using our services, you agree to these
Terms. If you do not agree, please do not use our services.
2. Services Provided
T-Bone provides order fulfilment, warehousing, and logistics services for online retailers. Our
services include receiving, storing, packing, and shipping products to customers on behalf of our
clients.
3. Account Registration and Responsibility
• You may be required to create an account to use our services.
• You are responsible for maintaining the confidentiality of your account information.
• You agree to provide accurate and complete information when using our services.
4. Order Processing and Fulfilment
• We strive to process and fulfil orders in a timely manner.
• We are not responsible for delays caused by third-party logistics partners.
• Orders may be subject to verification and fraud prevention measures.
5. Payment and Fees
• Clients agree to pay all applicable fees for fulfillment services.
• Fees are determined based on storage, processing, and shipping costs.
• Late payments may result in service suspension or additional charges.
6. Prohibited Activities
You agree not to use our services for:
• Shipping illegal or restricted goods.
• Engaging in fraudulent or deceptive practices.
• Violating any applicable laws or regulations.
7. Liability and Disclaimer
• T-Bone is not liable for losses due to third-party carriers, customs delays, or incorrect
customer information.
• Our services are provided "as is" without warranties of any kind.
8. Termination
• We reserve the right to suspend or terminate services for violation of these Terms.
• Clients may terminate their account by providing written notice.
9. Changes to Terms
We may update these Terms periodically. Changes will be posted on our website with an updated
effective date.
10. Contact Us
For any questions or concerns regarding these Terms of Service, contact us at: info@tbone.co.za.
By using our services, you agree to the terms outlined in this Terms of Service document.
